WELCOME HOME

We understand that everyone’s situation is different. Some clients only need assistance with leasing their rental property and processing rent payments each month while others prefer to have all aspects of the property management process taken care of for them. That’s why we give property owners options and let them decide which property management is right for them and their rental property.

Our marketing program and leasing services are second to none. That being said, leasing is a fluid process with many variables including asking price, local inventory levels, and seasonal factors. In most cases, however, we can find a qualified applicant and fill vacancies within 30 days.

Much like the real estate market determines sales prices, the local rental market determines rental rates. There are three factors that contribute to how much your rental property will receive in rent each month:

1. Availability and rental rates of comparable properties
2. The features and benefits of your property
3. The marketing exposure for your vacancy

After we receive the details of your specific rental property, we will complete a market analysis and set a starting price. We then evaluate all vacancies under our management on weekly basis, making adjustments in the price or within our marketing strategy to get it rented as quickly as possible.

All prospective tenants must participate in an extensive 8-step screening process. First, nationwide background checks and eviction database screenings are completed to look at criminal backgrounds and the sex offender registry. Next, we ensure they qualify financially by reviewing their credit report, verifying employment, and reviewing pay stubs and/or tax returns. Finally, we review their rental history by contacting their previous two landlords for references.

Yes. All of our rental property owners are notified of all maintenance issues as they arise. However, we address and resolve all repair requests for property owners enrolled in our premium property management services. We typically set up a maintenance reserve of $200. This means, in the event that a maintenance issue comes up and costs less than the reserve amount, we simply resolve the issue and notify you, the owner. For larger issues, we typically gather multiple bids and contact you for final approval.

Our rigorous tenant screening process usually prevents these types of issues; however, if a problem should arise, our premium service clients can rest assured that we always respond promptly and aggressively. Rent is due on the 1st and is accepted late up to the 5th. If rent has not been paid at this time, the eviction process begins promptly on the 6th of the month in question. The eviction process is started with a 3-day notice to pay or move out. Nuisance issues are handled in a similar way with one warning given before notice is posted.